WebMD Quality Services
Select Quality Care Consumer

Select Quality Care Consumer is a web-based tool that provides health plan members and employees with severity-adjusted, condition-specific, side-by-side comparisons of hospital treatment outcomes. Users can compare up to 10 hospitals at a time according to factors they select as important to them, including:

  • Number of patients treated
  • Mortality rates by procedure
  • Major complications
  • Number of days spent in the hospital
  • Average hospital charges
  • Leapfrog patient safety results
  • CMS measures

Select Quality Care Consumer can be private labeled in a health plan or employer's look-and-feel and customized to support member initiatives:

  • Identify your hospital network
  • Highlight hospital tiers or centers of excellence
  • Integrate with your provider directory
  • Incorporate your member out-of-pocket costs
  • Provide procedure-specific links related to content, tools and services
  • Provide JCAHO accreditation data
  • Implement a user feedback survey